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FAQs

How do I log on to ANGEL (A New Global Environment for Learning) to start my class?

You will be able to log into your course on the first day of the term. You will use 29_900IDnumber. The password for new students is the same as the username: 29_9000xxxxxx (GNTC student ID number). New students will be prompted to reset their password on the first login.

• Click here to access ANGEL. Add this link to your favorites or bookmarks.

What are online classes and how are they classified?

An online course is one delivered over the internet using ANGEL LMS (Learning Management System) through GVTC (Georgia Virtual Technical Connection). Hybrid courses use the LMS and also meet on campus part of the time. Web-enhanced classes meet on campus the required time but have some components in the LMS.

Online

The course is entirely online and communication with your instructor is done via email and course software. Some online courses may require a proctored component.

Hybrid

The course is 50% on campus. This offers the opportunity to be in the classroom for personal communication and the flexibility of an online component.

Web-enhanced

All meetings are on campus, but many components of the course like the syllabus, assignments, tests, etc. use the LMS.

How do I take an online class?

Students log into the course using the information sent to their GNTC student email or located on the Angel page under Online Learning. Course information is posted in each class where students might take tests, submit assignments, etc. Online courses are not self-paced; due dates are determined by the instructor and listed in the course student guide. Students are required to complete assignments according to the class schedule, maintain contact with the instructor, and participate in online communications including discussions. Some instructors will require attendance on certain days so be sure to check the syllabus.

What skills should I possess to take online classes?

Taking an online course requires the ability to work independently and to carefully follow a schedule for completing assignments. Students learning online have a greater responsibility for their own success than students in traditional classroom settings. It is important that students practice self-discipline and have motivation to work on a flexible schedule without getting behind. Students must be prepared to dedicate from 5-15 hours per week in order to be successful in an online or hybrid course. Please click on Online Learning>Angel to take the SmarterMeasure (READI) test to see if online classes are a good fit for you.

• Username: student
  
• Password: gntc

Access Keys for Books

Some online/hybrid classes require textbooks with an 'access key' or 'access code' that is ONLY available with new books or may be purchased separately. Please check with the instructor of your online course if you are not sure if an access key or code is needed.

Are there open computer labs?

• Tutoring & Lab Schedules - Online students are welcome to use open computer labs, tutoring labs, and media centers on all campuses. Some of the labs are staffed for assistance.

What are the requirements for my online class? ANGEL has not been fully tested using Windows 8.

CLICK HERE FOR A LIST OF SUPPORTED BROWSERS.

Many CIS and BUS classes require additional software such as Windows 7 and Office 2010. Please check with your instructor for details. GNTC is not responsible for software on your personal computer or software needed for particular classes. General Education and Learning Support classes generally require Microsoft Word. Many public libraries also have Microsoft Word available on their computer systems.

• Now Available in your campus store- Microsoft Office 2010, 180 day Trial Version.
• You can purchase Microsoft Office 2010 Student Version for $99.95 at The Microsoft Student Store. YOU MUST USE YOUR GNTC STUDENT EMAIL ADDRESS. If you have difficulty ordering please call 1-877-MY-MS-STORE (696-7786) M-F 8am-1am EST, 12pm-8pm weekends. You can also email stuver@microsoft.com to place your order. Detailed information can be found by visiting the customer page.
• WINDOWS 8 AND INTERNET EXPLORER 10 USERS-Some features of Angel are better viewed by using the Mozilla Firefox browswer.
  For a guide to Windows 8 and Internet Explore 10 click here for Microsoft Support and for general support from Microsoft you can click here.
• PLEASE CHECK THE REQUIREMENTS AND SUGGESTIONS FOR THE RECOMMENDED BROWSER IF YOU ARE USING PEARSON'S MYITLAB, MYLABSPLUS OR ANY OTHER THIRD PARTY COURSEWARE.

Who should I contact for library assistance?

Library Assistance for Distance Learners - Anu Moorthy.

Who should I contact for proctoring tests?

Floyd County Campus-Donna Scott or Dana Walker 706.802.5381
Gordon County Campus-Johnna Jenkins 706.624.1117
Polk County Campus-April Welch 706.684.5696
Walker County Campus-LaJuana Alexander 706.764.3581
Whitfield-Murray Campus-Jan Webb 706.272.2971 or Cora Pyles 706.272.2968

CAN YOU SHOW ME?

Below are screencasts with audio and screen capture to show you how to perform some of the important functions in the ANGEL LMS.

How do I use Turnitin in my General Core classes?

Turnitin Training for use outside of ANGEL
Turnitin Screencast for use inside of ANGEL
Turnitin Manual for ANGELintegration

How can I get assistance with Math and Writing?

ANGEL LMS includes access to Smarthinking, an online tutoring and on-demand student support service. View the Tutoring & Lab Schedules.

How do I send email and assignments in ANGEL classes?

• Sending Email in ANGEL
  
• Sending Assignments

How do I use the discussion board in ANGEL classes?

• Using the discussion boards in ANGEL

How does the live chat/live office hours in ANGEL work for students?

Using live chat/live office hours

How do I check my grades in ANGEL classes?

• Checking grades in ANGEL