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Employer Services

Georgia Quick Start

Quick Start has provided training services for new and expanding companies in Georgia since 1967. For more than 40 years, Quick Start has provided customized workforce training free-of-charge to qualified new and expanding businesses in Georgia. 

Today, the program is one of the state’s key assets for supporting new and expanding industries. Quick Start delivers training in classrooms, mobile labs or directly on the plant floor, wherever it works best for a company. 

Quick Start is a company partner, helping select the best employees, then designing and delivering customized training wherever and whenever a company needs it. Georgia’s statewide system of technical colleges ensures that, long after a successful start-up, companies will have training support ready and available. 

As part of Georgia’s seamless workforce development system, Quick Start’s capabilities are second to none for getting a Georgia company up, running and competing in the global marketplace.

Quick Start training services include:

  • Customized Training Plan to meet the immediate needs of the company
  • Workplace safety
  • Industrial skills
  • Organizational development
  • Office productivity skills
  • Pre-employment employee training
  • Standardized Quality Methods

Marketing Georgia Quick Start
75 Fifth St. NW, Suite 400 
Atlanta, GA 30308
(404) 253-2800

Retraining Tax Credits

Income Tax Credit

The Georgia Tax Credit for Retraining of Employees provides tax credits according to the "Georgia Business Expansion Support Act of 1994" as amended. The purpose of the retraining tax credit program is to offer an incentive to Georgia businesses to invest in new technology and retrain employees with the objective of the company remaining competitive in the rapidly changing world economy.

An eligible business enterprise may be granted tax credits against its Georgia state tax liability:

  • Equal to one half of the direct cost of retraining
  • Up to $500 per approved training program per year for each full-time employee who has successfully completed an approved retraining program
  • Up to 50 percent of the amount of the taxpayer's income tax liability for the taxable year as computed without regard to this Code

Any tax credit claimed under this Code for any taxable year beginning on or after January 1, 1998, but not used for any such taxable year may be carried forward for 10 years from the close of the taxable year in which the tax credit was granted.  Credit can be claimed in the tax year that the retraining occurs.  If cost for a retraining program spans more than one year, the costs are to be claimed in the year in which the retraining occurs.

Eligible Retraining Programs

Retraining programs that are eligible for the Retraining Tax Credit include:

  • Retraining of current employees on newly installed equipment.
  • Retraining of current employees on newly implemented technology, such as computer platforms, software implementation and upgrades, Total Quality Management, ISO 9000, and self-directed work teams.

Not eligible:  Executive training, management development training, career development, personal enrichment training, etc.; cross-training of employees on equipment or technology that is not new to the company.

Eligible Retraining Costs

Certain direct costs are eligible for the Retraining Tax Credit.  These costs include:

  • Instructor salaries
  • Employee wages during the retraining
  • Development of retraining program
  • Materials and supplies, textbooks and manuals
  • Instructional media, such as videotapes, presentations, etc.
  • Equipment used for retraining only (not production)
  • Reasonable travel costs

Costs that are not eligible include sales taxes, training space, and employee-paid training.  An employer may not receive a credit if the employer requires that the employee reimburse or pay the employer for the cost of retraining either directly or indirectly or through use of forfeiture of leave time, vacation time, or other compensable time. Itemized details regarding the direct retraining costs must be available upon audit.

Eligible Employees

To be eligible for the Retraining Tax Credit, employees must be:

  • Georgia residents
  • First-line employees or immediate supervisor
  • Continuously employed with the company for a minimum of 16 weeks
  • Full-time employees (employed for a minimum of 25 hours per week)

Employees that are not eligible for the Retraining Tax Credit include executives, management, partners, etc. (above first-line supervisors.)


WorkKeys® Job Profile    

Hiring really comes down to a skill match. There is some risk in taking the easy way out—making the quick hire rather than the quality hire. With WorkKeys®, you can make the quality hire more quickly.

  • Uses a focus group process to gather job task and WorkKeys® skill information from job incumbents
  • Provides a report with a customized task list and skill levels related to specific work examples

What Makes Up a Job Profiling Process?

Key Steps to Job Profiling

  • Creation of an Initial Task List
  • Task analysis
  • Skill Analysis
  • Documentation

The first step in the profiling process involves contacting the employer. The profiler will then obtain information about the job to be profiled, schedule the profiling session, explain resources and subject matter expert (SME) requirements, and schedule a tour of the incumbents’ workplace.

The time required to complete a profile depends on the complexity of the job, the number of skills profiled, and the availability of the subject matter experts (SME’s).

Contact us to help you choose the approach that works best for your HR practices and business needs.

Safety Audit & Consultation

Safety Audit & Consultation – Will involve an initial walk through and resulting report to management. GNTC representative will continue involvement with the company Safety Committee as directed by plant Safety Engineer. Ergonomics audit and consultation services are also available.

Cost: $250 – Initial safety audit; $75 per hour for ongoing consultation

Customer Service Appraisal

Let our Customer Service Professional appraise your current practices and design a customer service program to meet your needs. Contact us to help you choose the approach that works best for your customer service practices.

Potential training topics include the following, plus many more.

  • The Critical First Impression
  • Listening/Communication Skills
  • Customers Expectations
  • Managing the Moment of Truth
  • Managing Conflict

Industrial Mechanical Assessment

Georgia Northwestern Technical College will provide Industrial Maintenance assessments to be utilized in the employee selection process for the company. The test will indicate an individual’s knowledge and ability (including demonstration/identification applications) in the following areas:

  • Basic mechanical principles
  • Blueprint reading
  • Welding
  • Hydraulics
  • Pneumatics

Assessment length: 3-4 hours per area
Cost: Will vary depending on areas to be assessed and number of employees involved.