At a Glance:

Advisors:
Floyd: Jan Hall
Jan Hall, Program Director & Instructor of Computer Support and Computer Information Systems
Office: J101
Phone: 706-295-6977
Email:
Campus: Floyd County Campus
Department: Computer Information Systems, Business Administrative Technologies

Credentials

M.S.C.I.T., Regis University; B.S., Covenant College; A.A., Floyd College; Diploma, Data Processing Technology, Coosa Valley Technical College


Gordon: Jan Hall
Jan Hall, Program Director & Instructor of Computer Support and Computer Information Systems
Office: J101
Phone: 706-295-6977
Email:
Campus: Floyd County Campus
Department: Computer Information Systems, Business Administrative Technologies

Credentials

M.S.C.I.T., Regis University; B.S., Covenant College; A.A., Floyd College; Diploma, Data Processing Technology, Coosa Valley Technical College


Polk: Janice Carney
Janice Carney, Program Director & Instructor of Computer Information Systems
Office: J104
Phone: 706-295-6978
Email:
Campus: Floyd County Campus, Gordon County Campus
Department: Computer Information Systems, Business Administrative Technologies

Credentials

M.S.C.I.T., Regis University; B.S., Georgia State University; A.S., Floyd College


Walker:  Dwight Watt
Dwight Watt, Program Director & Instructor of CISCO & Computer Information Systems
Office: 5100
Phone: 706-764-3837
Email:
Campus: Walker County Campus
Department: Computer Information Systems, Business Administrative Technologies

Credentials

Ed.D., University of Georgia; M.B.A., Winthrop University; B.A., Winthrop University

Certification

CCP, MCSE, MCSA, CompTIA A+, CompTIA Network+, CompTIA Server+, CompTIA I-Net+, MOS, IC3, MCP+I, COI, MCDST, CCAI, MCT


Whitfield Murray:  Ron Vick
Ron Vick, Instructor of Computer Information Systems
Office: A114
Phone: 706-272-2953
Email:
Campus: Whitfield Murray Campus
Department: Computer Information Systems, Business Administrative Technologies

Credentials

M.S.C.I.T., Regis University; B.A., Freed-Hardeman University; Diploma, Coosa Valley Technical College; Technical Certificate of Credit, North Metro Technical College

Computer Support Specialist (CS14)

Offered at the Following Campuses

  • Whitfield Murray Campus
  • Walker County Campus
  • Polk County Campus
  • Gordon County Campus
  • Floyd County Campus

Program Overview

The Computer Information Systems – Computer Support Specialist program is a sequence of courses designed to provide students with an understanding of the concepts, principles, and techniques required in computer information processing. Graduates are to be competent in the general areas of humanities or fine arts, social or behavioral sciences, and natural sciences or mathematics, as well as in the technical areas of computer terminology and concepts, program design and development, and computer networking. Program graduates are qualified for employment as computer support specialist.

Gainful Employment Information

Course Overview

Credit Hours
Basic Skills Courses (8 hours)
Emphasizes the development and improvement of written and oral communication abilities. Topics include analysis of writing, applied grammar and writing skills, editing and proofreading skills, research skills, and oral communication skills.
Emphasizes the application of basic mathematical skills used in the solution of occupational and technical problems. Topics include fractions, decimals, percents, ratios and proportions, measurement and conversion, formula manipulation, technical applications, and basic statistics.
Emphasizes human relations and professional development in today*s rapidly changing world that prepares students for living and working in a complex society. Topics include human relations skills, job acquisition skills and communication, job retention skills, job advancement skills, and professional image skills.
Occupational Curriculum (47 hours)
Introduces the fundamental concepts, terminology, and operations necessary to use computers. Emphasis is placed on basic functions and familiarity with computer use. Topics include an introduction to computer terminology, the Windows environment, Internet and email, word processing software, spreadsheet software, database software, and presentation software.
CIST
1001
4
Provides an overview of information systems, computers and technology. Topics include: Information Systems and Technology Terminology, Computer History, Data Representation, Data Storage Concepts, Fundamentals of Information Processing, Fundamentals of Information Security, Information Technology Ethics, Fundamentals of Hardware Operation, Fundamentals of Networking, Fundamentals of the Internet, Fundamentals of Software Design Concepts, Fundamentals of Software, (System and Application), System Development Methodology, Computer Number Systems conversion (Binary and Hexadecimal), Mobile computing.
This course serves to provide students with the knowledge of the fundamentals of computer technology, networking, and security along with the skills required to identify hardware, peripheral, networking, and security components with an introduction to the fundamentals of installing and maintaining computers. Students will develop the skills to identify the basic functionality of the operating system, perform basic troubleshooting techniques, utilize proper safety procedures, and effectively interact with customers and peers. This course is designed to help prepare students for the CompTIA A+ certification examination.
An introductory course that provides problem solving and programming concepts for those that develop user applications. An emphasis is placed on developing logic, troubleshooting, and using tools to develop solutions. Topics include: problem solving and programming concepts, structured programming, the four logic structures, file processing concepts, and arrays.
This course provides a broad overview of information security. It covers terminology, history, security systems development and implementation. Student will also cover the legal, ethical, and professional issues in information security.
IT Analysis, Design, and Project Management will provides a review and application of systems life cycle development methodologies and project management. Topics include: Systems planning, systems analysis, systems design, systems implementation, evaluation, and project management.
XXX
xxx
Computer Operating System Course
3
XXX
xxx
CIS Database Elective
4
XXX
xxx
CIS Guided Office Productivity Course
3
XXX
xxx
CIS Electives
12
and one of the following (4 hours)
Introduces networking technologies and prepares students to take the CompTIA*s broad-based, vendor independent networking certification exam, Network +. This course covers a wide range of material about networking, including local area networks, wide area networks, protocols, topologies, transmission media, and security. Focuses on operating network management systems, and implementing the installation of networks. It reviews cabling, connection schemes, the fundamentals of the LAN and WAN technologies, TCP/IP configuration and troubleshooting, remote connectivity, and network maintenance and troubleshooting. Topics include: basic knowledge of networking technology, network media and topologies, network devices, network management, network tools and network security.
Prerequisite: Program admission. This course provides students with classroom and laboratory experience in current and emerging network technology. Topics include basic network concepts, basic network device configuration, network protocols and models, network access, Ethernet and access control, end to end communications, IPv4 and IPv6 addressing and subnetting, fundamental application services, security, and network performance.